10 Questions to Ask Your Property Management Service Before Signing Up

property management service

Choosing the right property management service is crucial for ensuring the smooth running of your real estate. Whether you’re a tenant looking for a new home or an owner seeking professional management for your commercial or residential properties, it’s important to understand what you’re getting into. In Dublin, there are several property management services available, making it challenging to choose the right one. To help you make an informed decision, we’ve put together a list of the 10 most important questions you should ask a potential property management service before signing up.

  1. What Services Are Included in The Management Fee?

A reputable property management agency should be able to offer a wide range of services, including property inspections, rent collection, maintenance and repair, marketing, and leasing. By asking this question, you’ll have a clear understanding of what’s included and what’s not, which will help you avoid any unexpected expenses down the line.

  1. What is Your Fee Structure?

Different property management services charge different fees, so it’s essential to understand the fee structure before you sign up. Ask about any upfront fees, monthly fees, or hidden costs you may be responsible for.

  1. Can you Provide References or Testimonials from Past Clients?

Past clients can provide valuable insight into a property management agency’s quality of service. Ask for references or testimonials from past clients to see if they were happy with the company. This will give you an idea of the quality of their services and help you determine if they are a good fit for your specific needs.

  1. What Experience Do You Have in Dublin’s Residential Property Market?

Working with a property management service with extensive experience in the area is crucial. Ask about the company’s expertise in managing properties similar to yours and their track record in the Dublin property market.

  1. Do You Have Experience in Managing Commercial Properties in Dublin? 

Enquire about their experience with commercial properties in Dublin, including how many properties they manage, what types of commercial properties they specialise in, and their track record for effectively managing these properties. Additionally, ask for references from other commercial property owners in Dublin who have used the company’s services.

  1. What Kind of Support is Offered For Renters?

Before signing up, it’s important to understand the level of support that will be offered to renters. This can include things like 24/7 availability for emergency repairs, regular communication from the property management team, and access to an online portal for managing your account. Find a service that provides the level of support you need, so you can have peace of mind that your rental experience will be as seamless as possible.

  1. How Do You Handle Maintenance and Repair Requests?

Maintenance and repair requests are an inevitable part of property management. It’s important to understand how your property management service will handle these. For example, at Westcourt Management, we have an efficient maintenance and repair system in place that includes a 24/7 emergency hotline, so you can be sure that any issue will be addressed promptly.

  1. How Do You Handle Tenant Complaints or Disputes?

Ask the property management service about their process for receiving and responding to tenant requests and how they handle disputes that may arise between tenants and landlords. Make sure that the company you choose has a clear process for handling these situations and that they are equipped to resolve disputes quickly and efficiently.

  1. How Do You Handle Rent Increase Notifications & Lease Renewals?

Landlords have the right to increase rent, but they must follow proper legal procedures. Lease renewals and rent increases are essential considerations, so it’s crucial to understand the processes in place to ensure you’re comfortable with them. Westcourt Management has decades of experience in this field and will ensure that rent increase notifications are handled legally and professionally. 

  1. What is Your Policy on Rent Collection and Evictions?

Rent collection and evictions are two of the most critical responsibilities of a property management service. It’s important to understand the policies and procedures in place to ensure that rent is collected promptly and evictions are processed professionally. 

By asking these 10 questions, you can ensure that you find a company that will meet your needs and provide the highest quality of service. If you are looking for a property management service in Dublin, Westcourt Management is a trusted provider of commercial and residential property management services in Dublin city and south county Dublin. Contact us today to discuss how we can help you with your property management needs!